UPDATE 12/31/2020

USPS has been having unprecedented volume increases this season and limited employee availability due to the impacts of Covid-19. While most orders have been delivered within a reasonable time, a few have been delayed in transit and remain at the distribution centers. USPS advised me this week that many of the distribution centers still have semi's parked waiting to be unloaded for sorting. Unfortunately, some packages have taken several weeks to finally reach their destination due to the system being so overwhelmed. If your order has not been delivered, it is still in transit. Tracking is often not updating until the package reaches its destination city. I was assured by the Post Office that all shipments will be delivered, but it is going to take time for the system to catch up. Rest assured, I am monitoring all orders to assure they are delivered. In the event that an order does not get delivered, I will file any necessary claims. Thank you for your patience!